You have questions, and we have answers. If your question isn’t shown below, please reach out to contact@agayan.click.
Where are you located?
We are located in Northern Virginia, US
How can I reach you?
You can email us at contact@agayan.click or reach us through our discord here.
When do you ship orders?
We ship orders twice a week, generally on Mondays and Thursdays.
What shipping options do you provide?
All of our available shipping options are visible during checkout!
How long does it take to ship my product?
This varies by your location, but estimates depend on your choice of shipping and are visible during checkout.
Why haven't I gotten my tracking number yet?
Your tracking number is emailed to you once we have packaged and shipped your order. If you haven't got it within 5 days of your order, please reach us at contact@agayan.click or message a team member on discord.
An item I really want is out of stock. When will it be back?
Items are generally restocked frequently. To receive updates on inventory, please join our discord here.
What is your return policy?
Because of the products we offer, we cannot guarantee returns. If your item is not delivered as advertised, we will happily allow you to return it, just email us at contact@agayan.click or message a team member on discord. The item must be in its original condition and still sealed in its bag.